Managing Your E-mail
References

Books

The Hamster Revolution: How to Manage Your Email Before it Manages You

2007, Mike Song, Vicki Halsey and Tim Burress, Berrett-Koehler Publishers, 9781576754375

E-mail Etiquette: How to Get the Best Results from Your E-mail

2004, A & C Black, A & C Black, 9780747573531